athenshouse.gr can send the products in the following ways:
Express Delivery, which allows you to receive your parcel within 1 - 6 working days for shipments land in Greece, within 2 - 7 working days for shipments land in islands in Greece with courier companies (assuming a start date the shipment date and not the date of the order and considering only the working days).
For orders shipping within the EU countries, the estimated time of arrival is 7 - 15 working days (assuming a start date the shipment date and not the date of the order and considering only the working days).
The order will be ready in 1 - 2 days, provided that the product is available in stock, otherwise it will be prepared within the next working day.
The ownership of the product is transferred after the full payment, and the risk passes on delivery.
Additional information may be requested or required to validate your purchase. Therefore, and in order to avoid any delay, we invite you to place your order using at least one active and proprietary or business email address and a landline telephone number (work or home) so we can contact you at any time.
Moreover, for each order using a credit or a debit card for an amount exceeding the limit set by athenshouse.gr (300 euros), you will be asked to send us an ID card and a proof of address via fax, email or mail. We apologize for any inconvenience we may cause to you, however these measures demonstrate our desire to protect our customers from potential fraud by a credit or a debit card.
Shipping costs depend on the total weight of the products you choose and the place of delivery. The delivery times indicated on this website are indicative and may be modified. Athenshouse.gr will make every effort to send the products within the working days are mentioned as delivery time for each product on the website or in the order confirmation. Please be aware that a delay of 24 hours is absolutely expected, because for security reasons, all orders paid by credit or debit card are subject to verification by athenshouse.gr. Athenshouse.gr will not be responsible for consequences resulting from delay in delivery or loss of your package from the courier.
In case of not receiving the parcel at the indicated time, athenshouse.gr will check the courier at first. This procedure can last up to a maximum of 15 days. During this period, you will not be able to take any refunds or make any reshipment. After 15 days, the order is canceled, so in case you have already paid the price with a credit or debit card, the money is returned to you in the latest 15 days after the expiration of that period. The way of refund of the purchase price will be determined by personal contact with you via email or telephone after the necessary data identification. In any case, the cancellation of the order can not constitute any liability of athenshouse.gr.